About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.

Associate Manager, Partner Communications:

Agoda is looking for a creative, yet analytical Associate Manager for Partner Communications to join our team and support the ideation, optimization, analysis and execution of our B2B CRM campaigns globally.

This role will support the end to end delivery of CRM campaigns/products which support a mixture of wider-company initiatives, ongoing engagement metrics and maintaining/optimizing key products that drive ecommerce revenues. The channels include email, push notifications, SMS, web/in-app messaging and more.

The Associate Manager, Partner Communications will work from the strategic to production level on campaigns to our supply partners, using market-leading technology – come up with a great idea and see it come to life all across the globe.

Our program is highly sophisticated, data-centric and now is a great time to inject some creative flair into this high visibility channel.

Your performance will be measured by the incremental growth your campaigns drive, your ability to create fast learnings and your aptitude to collaborate closely with a high performing team of experts.

You will be part of the Marketing team, reporting to the Senior Manager, Partner Communications, based at our regional headquarters in Bangkok.

Your responsibilities:

Be curious. Look for gaps in our existing portfolio and look for creative new ways to communicate important brand messages – drive the creative team to push boundaries; benchmark key competitors, but also strive to be a category leader
Take ownership. Manage campaigns from end to end - the daily set-up of one-time and automated mobile campaigns. Work with the marketing team to develop/optimize existing products, manage targeting and segmentation, scheduling and deployment. Own the customer experience and ensure users remain engaged, optimized and active
Think ahead. Manage the roadmap to document and schedule all experiments/campaigns delivered globally
Look for opportunities. Optimize key metrics including CTR, open rates, and sales.
Design new products and experiences to address key business needs
Act fast. Champion best practices, industry trends, and ensure these are translated into tangible ideas and department frameworks
Test, test and test some more. Develop an ongoing and detailed AB testing plan to help the continuous improvement of key metrics

Your attributes:

You're an ideas-person, balancing creative flair, data insights and sound commercial sense
You're analytical, great with numbers and can visualize the data to obtain quick buy-in from stakeholders
You've done it before (3+ years of analytical and/or digital experience) and have a proven track record of delivering projects; industry experience an advantage
You're technical enough to discuss flows, logic and data with IT geeks, but you don't let it overpower your creative edge and customer-focused approach
You can think at scale and deliver translatable ideas that work across languages, cultures and in the digital age, different devices

Your approach:

You know your product and market inside-out and constantly evaluate the best-in-class competitors or peers to drive constant self/function improvement
You're used to taking action and you simplify your tasks to achieve your goals
You believe that learning is everything – to you, testing is the best way to learn.
You constantly think about scalability, whilst understanding and accommodating segment nuances for optimal results
You can collaborate and motivate different stakeholders towards a single goal, some of whom may work in different functions/departments and have different KPIs
Excellent verbal and written communication. You can adapt your style for multi-cultural and cross-functional audiences, simplifying and adapting your message appropriately

Your qualifications & experience:

A minimum of a Bsc./equivalent in mathematics, marketing, communication, business, or other related field. An MBA/Masters degree an advantage.
At least 3 year's relevant work experience in an analytical or data-driven marketing field
Strong analytical and quantitative skills, ability to use data to develop and measure marketing campaigns. You must be very comfortable using data to make recommendations and drive decisions.
Sound knowledge of digital marketing best practices, measures and metrics.
Advanced knowledge of Excel – VLOOKUP and Pivot Tables should be second-nature
Strong communication skills and attention to detail
Solid project management skills
Team management experience, including people development and KPI setting
Experience using SQL and similar queries to analyze data

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Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover More About Working At Agoda

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Sr Analyst/ Associate Manager- , Partner Communications(Bangkok based, Relocation provided)