Project Role: Application Support Engineer

Project Role Description:

Act as software detectives, providing a dynamic service to identify and solve issues within multiple components of critical business systems.

Must Have Skills:

Good to Have Skills:

Experience Required:

Minimum 3 years

Educational Qualification:

15 years of full-time education

Summary:

As an Application Support Engineer, you will troubleshoot and resolve technical issues to ensure seamless operations of critical business systems.

Roles & Responsibilities:

Perform independently and become a Subject Matter Expert (SME).
Actively participate in team discussions and contribute solutions to work-related problems.
Proactively identify and resolve technical issues within critical business systems.
Collaborate with cross-functional teams to troubleshoot complex software problems.
Develop and maintain technical documentation for system configurations and troubleshooting procedures.
Participate in on-call rotation to provide support outside of regular business hours.
Conduct regular system audits to ensure data integrity and system performance.

Professional & Technical Skills:

Additional Information:

The candidate should have a minimum of 3 years of experience in Project Portfolio Management Tools.
This position is based at our Coimbatore office.
A 15 years full-time education is required.