Description

The Amazon India 3P OHL Team is looking for a talented, customer-obsessed Senior Business Development Manager to help shape the future of our 3rd party marketplace. The role offers a unique opportunity to own a sizable portion of a fast-growing category P&L while also driving large scale, high visibility strategic projects across a variety of internal teams.

As a Sr BDM, you will be in charge of projects that contribute to long-term success, improving customer experience, supporting growth. Responsibilities include expanding our product selection, improving product availability, building strong relationships with key partners (both internally and externally) and driving improvements to the Amazon third party platform. This role will have a high degree of autonomy and will be able to influence across a broad range of projects across the business.

The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. He/she is analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and has strong writing skills with the ability to handle ambiguity and influence employees at all levels of the organization.

Key job responsibilities

Category strategy and ownership: Work closely with Leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and GMS growth through timely analysis and action.
Business Development: Work with Marketplace teams to help identify brand opportunities and to recruit strategic sellers.
Customer Experience: Innovate with our sellers to drive optimal customer experience across the IN 3P OHL business, deploy the vision on the 3P side, and ensure CX parity.

A day in the life

Act as the business owner by possessing a complete understanding of internal and external variables that impact our business
Have a complete understanding of customer needs, both existing and potential, and use that knowledge to deliver site features that provide Amazon customers with an unparalleled shopping experience
Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies
Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines for high visibility projects
Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets. Identify the right referral fee for different category segments to maximize topline growth

Basic Qualifications

6+ years of sales experience
8+ years of digital sales, account management, business development, or partner management experience
Experience analyzing data and best practices to assess performance drivers
Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors
Experience managing and growing complex business relationship at scale

Preferred Qualifications

Experience personally closing large complex deals end-to-end
Experience developing and executing sales strategies, tactics, plans, processes, systems and programs

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - ASSPL - Karnataka

Job ID: A10422150

Sr. Program Manager - Pre and Post purchase CX, OHL, OHL

Sr BDM, Seller Success - IN 3P OHL, Amazon