Responsibilities

4+ years of developing ServiceNow solutions, with 3+ years specifically focused on EC Pro Portal, User experience, mobile applications and App engine studio.
Lead the design, build, and implementation of ServiceNow Employee Center Pro portal, mobile applications, and user experience enhancements.
Design and implement best-in-class user interfaces for portals and mobile environments ensuring optimal UX.
Create custom widgets, dashboards, and interfaces within ServiceNow EC Pro Portal using HTML, CSS, AngularJS, ReactJS, and other front-end technologies.
Hands-on experience in JavaScript (ES12 refactoring a plus).
Experience configuring ServiceNow AI/ML features
Familiarity with integrating ServiceNow AI tools with third party applications.
Collaborate with stakeholders to understand business needs, provide technical solutions, and align with ServiceNow platform capabilities
Leverage ServiceNow Mobile Studio for designing performant and scalable mobile apps.
Enhance ServiceNow UX design to improve usability, accessibility, and navigation efficiency.
Integrate ServiceNow with third-party tools and systems using REST/SOAP APIs and implement authentication standards like OAuth2 and SAML.
Utilize JavaScript, Glide Script, and ServiceNow's scripting features for backend functionality and workflow automation.
Work with ServiceNow modules like Service Portal, UI Builder, Flow Designer, and Now Mobile for advanced development.
Adhere to ServiceNow coding standards, documentation guidelines, and development best practices.
Perform code reviews and foster knowledge-sharing among team members.
Act as a technical lead for ServiceNow projects, managing end-to-end development lifecycle.
Conduct unit/SIT testing for the EC Pro portal, UX, and mobile features.
Troubleshoot reported issues and deploy optimized solutions.
Stay informed with the latest ServiceNow upgrades, features, and industry trends to ensure platform optimization.
Ensure all developments and implementations comply with Takeda's standards, including GxP/SOX regulations, and other applicable compliance and security requirements.
Document technical architecture, deployment plans, and user support materials.
Serve as the primary point of contact for ServiceNow EC Pro portal, mobile, and UX-related inquiries.
Solid ability to explain complex technical concepts and align decisions across teams.
Bachelor's degree (or higher) in Computer Science, Information Technology, or a related field; or equivalent work experience.

Software engineering Senior professional