Job Title: Associate Manager, Finance Service Delivery

Experience Level: 6- 10yrs

Location: Hyderabad (Hybrid)

Preferred Industry: Pharmaceuticals & Life Sciences

Department: Finance & Accounting

Job Description:

We are seeking a highly skilled Associate Manager, Finance Service Delivery to oversee and guide our Financial Shared Services team. In this leadership role, you will manage daily operations across global accounting functions, ensuring accuracy, compliance, and efficiency. You will provide direction to analysts, coordinate complex reconciliations, and drive continuous improvement initiatives that strengthen our shared services model.

A primary and mandatory focus of this role is leading the Record to Report (R2R) framework to ensure robust financial governance and reporting excellence.

Core Responsibilities:R2R (Record to Report) & Financial Governance (Mandatory)

Lead and optimize the end-to-end R2R (Record to Report) process, ensuring accurate and timely general ledger maintenance, period-end closing, and financial reporting.
Enforce governance practices, ensuring strict adherence to internal controls, SOX compliance, and external regulatory frameworks.
Serve as the primary point of contact for internal and external audits, providing leadership, accountability, and timely delivery of compliance documentation.
Oversee the development and maintenance of financial documentation, system mappings, and Standard Operating Procedures (SOPs).

Team Leadership & Oversight

Act as the ultimate escalation point for complex financial issues, ensuring swift resolution and stakeholder satisfaction.
Provide strategic direction, mentorship, and daily operational guidance to financial analysts.

Operational Excellence & Financial Reporting

Oversee data reconciliations between enterprise systems (ERP) and external vendor platforms to ensure absolute data integrity.
Ensure consistent execution of accounting procedures across the Shared Services framework.
Review and approve financial reports and ledger documentation prepared for audits and compliance reviews.

Continuous Improvement & Strategic Initiatives

Identify and spearhead process automation, efficiency gains, and continuous improvement initiatives across Financial Shared Services (FSS) operations.
Promote best practices and operational standardization across cross-functional and global teams.

Key Skills & RequirementsMandatory Domain Expertise

Record to Report (R2R): Deep expertise in managing financial close cycles, general ledger accounts, and core accounting pipelines within a shared services environment.

Technical & Financial Skills

6–8+ years of core accounting experience within global or shared services frameworks.
High proficiency in navigating complex Accounting Systems & ERPs.
Advanced capability in handling large data sets with strong numerical intuition and data validation skills.
Advanced Microsoft Excel proficiency (vlookups, pivot tables, complex data manipulation).
Background in System Implementation or designing accounting workflows is beneficial.
Experience in process improvements and automation projects is highly valued.

Soft Skills & Leadership Attributes

Proven Team Leadership and stakeholder management capabilities.
Strong Analytical Troubleshooting skills with an inquisitive nature to challenge discrepancies constructively.
Exceptional verbal and written English communication skills.
Experience working effectively in a multicultural / cross-functional setting with overseas colleagues.
Highest level of confidentiality, discretion, and administrative organization.

Educational & Professional Qualifications

Required: Bachelor's or Master's degree in Accounting and Finance (e.g., B.Com, BBM, M.Com, or MBA Finance).

Associate Manager - Finance

Associate Manager Finance Service Delivery