project management, Interpersonal Skills, Operational Risk Management, process governance, problem-solving skills

Servicenow, SAP, Siebel, Microsoft Exchange, Itil, Project Management, Process Mapping, Remedy, Business Analysis

ACL, Data Analytics, SOX Framework, Internal Audits, Revenue Assurance, Process Reviews, Enterprise Risk Management, Standard Operating Procedures

Fraud Risk Management, Risk Control, Fraud Detection, Operational Risk, Data Analysis, Process Improvement

customer communication , Excel, Cash Reconciliation, Dispute Resolution, Receipt Allocation, Process Improvement, Cash management processes, Accounting Principles, Recordkeeping, Cash Application Processes, Reporting and Analysis, Microsoft Office Suite

Requirement Gathering, Testing Implementation Support, Process Design, Documentation, Stakeholder Management, LOS Implementation