training programs , Itil, Quality Audits, Lean, Fmea, pareto analysis, Continuous Improvement, Control Charts, Governance, Iso 9001, Process Compliance, Six Sigma

training programs , voice and ticket quality audits, Lean, pareto analysis, Process Compliance, Fmea, Six Sigma, continuous improvement initiatives, corrective actions, ITIL v3 Intermediate or ITIL 4 certification, Control Charts, Governance, Rca

Six Sigma / Lean principles, Auditing, Quality Control

Siem, Reporting Tools, pareto analysis, Jmp, Iso 9001, Fmea, Control Charts, ITIL practices, Minitab

Qa, Testing Tools, Automation testing, Testing, Quality Lead, Management systems