Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Jaggaer eProcurement Software

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems operate smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software applications, all while maintaining a focus on delivering exceptional service to users and stakeholders.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Assist in the documentation of processes and solutions to enhance team knowledge.
Provide training and support to junior team members to foster their development.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Jaggaer eProcurement Software.
Strong analytical skills to diagnose and resolve software issues.
Experience with troubleshooting and debugging software applications.
Familiarity with system integration and data flow management.
Ability to communicate technical information effectively to non-technical stakeholders.

Additional Information:

The candidate should have minimum 3 years of experience in Jaggaer eProcurement Software.
This position is based at our Bengaluru office.
A 15 years full time education is required.

, 15 years full time education