Skill required: Order to Cash - Credit Management & Assessment

Designation: Order to Cash Operations Associate

Qualifications:BCom/MCom

Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Assess new customer credit risk, extend customer credit, monitor existing customer and portfolio credit risk. The Credit Management Associate will be responsible for gathering and analyzing financial information of the projects existing and new customers and assess the risk of offering credit too small to medium scale businesses

What are we looking for Perform and manage new credit applications within TAT. Gather and input financial data for Meta credit evaluations. Manage cases related to credit inquiries. Ensure data integrity (e.g., contact information, legal names) Escalate issues to the appropriate parties following the established escalation procedures, if necessary. Deliver exceptional customer service to both internal stakeholders and external customersHandle and resolve customer query disputes received via email. Finance graduate & Minimum of 1 year of experience in customer experience . Credit experience would be an added advantage Minimum of 1 year experience with Microsoft Office Minimum of 1 year experience working with Accounting systems in Accounts Receivable Written and spoken ability to communicate in English for Accenture interaction Attention to details Responsibility and accuracy in the completion of received tasks Ability to solve urgent matters and work under pressure Flexibility, especially in the period of month quarter year end closing Reliable proactive approach to entrusted tasks thinking outside the box Excellent interpersonal and communication skills Strong commitment to working with teams Providing excellent customer service Ability to work in a multicultural and diverse environment A natural ability to adapt to change Client industry experience a plus

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Your expected interactions are within your own team and direct supervisor
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
The decisions that you make would impact your own work
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
Please note that this role may require you to work in rotational shifts, BCom,MCom