Job Purpose

To manage and oversee all administrative, facility, and technical operations of the organization, ensuring smooth functioning of infrastructure, utilities, vendor services, compliance, and cost efficiency while supporting business continuity and employee experience.

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Key Responsibilities

Administrative Management

· Oversee day-to-day administrative operations including housekeeping, security, transport, cafeteria, and office maintenance.

· Ensure a clean, safe, and well-maintained workplace environment.

· Develop and implement administrative policies, SOPs, and cost-control measures.

· Manage office space planning, asset tracking, and inventory control.

· Handle employee administration support and coordination with HR.

Technical & Facilities Management

· Manage technical operations related to electrical systems, HVAC, plumbing, DG sets, UPS, lifts, fire safety systems, and BMS.

· Plan and execute preventive and breakdown maintenance for all infrastructure and utilities.

· Coordinate facility upgrades, renovations, and minor construction projects.

· Ensure uninterrupted power and utility services.

Vendor & Contract Management

· Identify, negotiate, and manage service contracts for facility-related vendors and AMC providers.

· Monitor vendor performance, SLAs, service quality, and billing accuracy.

· Ensure cost optimization without compromising safety and quality.

Compliance & Safety

· Ensure compliance with statutory, local, and regulatory requirements (Factory Act, Fire NOC, Electrical Inspectorate, Pollution Control norms, etc.).

· Conduct periodic safety audits, risk assessments, and mock drills.

· Implement workplace health, safety, and emergency preparedness programs.

Budgeting & Cost Control

· Prepare and manage annual administration and facility budgets.

· Track expenses, analyze variances, and implement cost-saving initiatives.

· Approve invoices and ensure budget adherence.

Stakeholder & Team Management

· Manage and mentor administrative and technical staff.

· Coordinate with internal stakeholders (HR, Finance, IT, Business Units).

· Act as the single point of contact for facility-related issues and escalations.

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Qualifications

· Bachelor's Degree in Engineering (Electrical / Mechanical / Civil) (MBA/PG Diploma in Facilities or Administration preferred)

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Experience

· 8–15 years of experience in Administration & Technical / Facilities Management

· Experience in managing large office/commercial/industrial facilities preferred

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Key Skills & Competencies

· Strong knowledge of facilities and technical systems

· Vendor and contract management

· Budgeting and financial control

· Regulatory compliance and safety management

· Leadership, people management, and negotiation skills

· Problem-solving and crisis management

· Proficiency in MS Office and facility management systems

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Key Performance Indicators (KPIs)

· Facility uptime and safety compliance

· Cost optimization and budget adherence

· Vendor performance and SLA compliance

· Employee satisfaction related to facilities

· Audit and compliance scores.

Manager – Administration & Technical