Familiarity with SAP system architecture and integration points, Debugging and analyzing SAP HANA applications, Database concepts and performance optimization techniques within SAP environments, SAP ABAP Development for HANA

Application Deployment, Sharepoint Online, Root Cause Analysis, Collaboration, Documentation, M365 apps, Troubleshooting, SPFx components, Monitoring

Algorithms, Software Development, Debugging, Operating Systems, Data structures, Generative AI, Agentic systems, Complexity analysis, Troubleshooting, Technical support, Object-oriented design

Network Engineering, network infrastructure, Ccna, BGP, Vlans, Jncia, routing, network support, switching, troubleshooting methodology, fibre optic networks, network incident resolution

Algorithms, Software Development, Debugging, Operating Systems, Data structures, Generative AI, Complexity analysis, Agentic systems, Troubleshooting, Technical support, Object-oriented design

Linux, Jira, macOS troubleshooting, basic email troubleshooting

B2B SaaS technical support, Troubleshooting application network API and cloud issues, Experience with logs monitoring and debugging tools, Knowledge of LTE 4G 5G SS7 Diameter SMPP and carrier networks