Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Under the general direction of the GS Global Administration Director, this is one of the roles responsible for ensuring the smooth day-to-day administrative support function based in New Delhi. Leading a growing team of Administrators across various work patterns you'll be ensuring the team will be consistently delivering a high level of support to stakeholders. The service will be provided locally for leaders located in New Delhi and through a remote service for leaders in other locations/hubs.

You Are

Proactive – looking ahead at what needs to be done, strong service orientation and sensitivity to responding to customer needs
Relationship oriented – proactively wanting to build relationships both within BCG and externally
Flexible – must be able to perform successfully in a fast-paced, constantly changing environment, able to interpret rules and guidelines with flexibly to enhance the business, in keeping with BCG's values, and culture
Self-motivated, demonstrating good judgment and willingness to take risks - able to effectively prioritize and make decisions independently, using good judgment to identify where sign-off is needed; solution driven and willing to offer suggestions for improvement; able to work with limited direction and supervision at times
Able to handle difficult and confidential situations with poise, understanding and tact
Accuracy oriented, particularly when under pressure and with an eye for details
Organized – working with clear systems and composure to ensure everything gets done in a timely manner
Innovative – thinking outside the box and always looking for new ways of working
Trustworthy – exercising sound judgment in managing confidential/sensitive information
Able to deal with ambiguity and change - experience working successfully within a complex reporting structures
Able to build a high performing team and develop an excellent, world class customer service culture

What You'll Bring

Bachelor's degree or equivalent work experience
Successful supervisory experience of more than 4 years , ideally in a highly matrixed MNC environment and global business delivery mode
Experience of managing administration/service oriented teams
Experienced in Performance Management, Stakeholder management and Escalation Management
EA experience or intimate knowledge of the EA/AA role
Impeccable English language skills both written & verbal
Expert level proficiency in Microsoft Office ( MS PowerPoint , Word & Excel)
Flexibility with respect to work timings to align with work hours of global stakeholders will be required

Who You'll Work With

A global management structure as well as local managers to ensure delivery of a world class service oriented admin support model to demanding stakeholders across the globe. Early in the evolutionary journey, you'll bring innovation, character and a can-do attitude

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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Executive Support Services Team Manager