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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for a Lead AI Automation engineer to design and build advanced AI-driven automation that supports offensive security and security research workflows.

This is a deeply hands-on engineering role. You will work closely with the AI Automation Director and a small, agile team to implement orchestrated, agent-based automation-translating architectural direction into reliable, production-grade systems. The focus is on building automation that can reason over complex data, coordinate multi-step actions, and operate safely in real environments.

This role is ideal for an experienced engineer who has built real AI systems, understands their limitations, and wants to apply them to complex, adversarial problem spaces.

Key Responsibilities

Design, implement, and maintain agent-based AI automation workflows under the technical direction of the AI Automation Director
Build systems capable of:
- Reasoning over large and heterogeneous data sources
- Planning and executing multi-step workflows
- Grounding actions in real-world data
- Result-adaptive execution
Implement core components, including:
Translate high-level automation designs into robust, testable implementations
Integrate AI-driven workflows with existing services, data sources, and platforms
Implement observability, logging, and debugging mechanisms for AI-assisted systems
Participate in evaluation and iteration of prompts, workflows, and control logic
Collaborate closely with security practitioners to ensure outputs are actionable and operationally relevant
Contribute to engineering standards around safety, reliability, and change management

Required Qualifications

9+ years of professional software engineering experience, with strong exposure to AI-driven systems or automation
Hands-on experience with LLMs and agentic frameworks beyond basic prompt usage
Strong understanding of:
Proven ability to build production-grade systems, not just prototypes
Strong software engineering fundamentals, including:
- Modular system design
- API integration
- Distributed systems
Experience working in fast-moving, ambiguous problem spaces
Experience in offensive security, penetration testing, red teaming, application security, or vulnerability research with demonstrated technical skills
Ability to reason about failure modes and edge cases in semi-autonomous systems
Strong communication skills and ability to collaborate closely with senior technical leadership

Preferred Qualifications (Advantage)

Experience in security engineering, offensive security, or security research
Familiarity with:
- Large-scale data ingestion and normalization
- Signal correlation or prioritization systems
- Workflow engines or automation platforms
Experience with:
- Model evaluation or fine-tuning
- Prompt optimization and structured prompting
Background in systems that operate across large, evolving external surfaces
Comfort balancing experimentation with production reliability

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and, and our AI agents accelerate your impact so you can. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

LMTS - AI Automation Engineer - Offensive Security