At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Responsible for the Operations & Maintenance and Restoration of Access Network Equipment w/c includes Wireless, Wireline, Data and Transmission.

Duties And Responsibilities

Availability Management
Conduct preventive and corrective maintenance of telecom equipment of Wireless/Wireline/Transmission equipment(s) thru streamline
Supplier Management
To direct, supervise, and monitor progress of suppliers and/or third party contracted services ensuring SLAs are met for optimum services availability for our customers
Conducts audit of PAT/HAT/SAT of new telecom equipment. Callout major defects and escalates to acceptance governance based on design vulnerability, I2E closure issues
Incident and event Management
To act, correct and close a service restoration as quickly as possible and minimize the adverse impact to the business operation SLAs
To act and close field work orders requested by other groups on a daily basis
Assess and endorse to SLIMs site issues (Access, rental, electric bill, etc.) and raise/initiate SRW/SMW on site(s) with unresolved issues with Access and Lessor request to relocate site
To act and lead on assigned task by IS (ad hoc, special projects, etc)
Site and database Management
Ensures updated inventory of equipment on hand
Updating of site information such as; BOP, Network Topology, 2Mb plan, Site Address, project SHIFT, etc.)
Site owner of Wireless/Wireline site(s), ensure that site is within the agreed installation standards of GT
Spares and resources Management
Request spare and ensure timely return of faulty modules to the spare management team
Ensures proper handling of tools provided by the company adhering to periodic maintenance / calibration cycle, repair and guidelines for safe keeping and usage
Telecom service continuity management
Participate in BIA BCMS (Business Impact Analysis) exercises and ensure updates in GT CMDP portal
Administrative duty. (Timely filing of OTs, VL/SL, Dash, BTTAs, Streamline, etc)
Attendance and practicum of training for skills upkeep and culture building.
Ensures technical skills learning is of actual use and realized
Practice EDL (Everyday leadership), soft skills learning module and other developmental activities
Attend globe initiated CSR activities

Work Experience

At least 2-year experience in Telecom or with Telecom related course (BSECE, BSCOE, BS EE)

Level of Knowledge

Bachelor's Degree of any related field of study
Licensed ECE, EE, ComE or 2-year experience in Telecom

Competencies

Telecom Operations and Maintenance
Project implementation
Site Administration
Communication Skills
Driving Skills

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Network Operations Engineer