Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%

Job Description

We are looking for a Senior Full Stack Developer to design and develop a scalable, UI-driven self-service platform for contact center operations on Amazon Connect. The platform will enable business users to manage call routing, queues, outbound campaigns, and workflow configurations without developer intervention. The ideal candidate should have strong expertise in Java, Spring Boot, Microservices, AWS cloud services and working knowledge of frontend technologies like React and TypeScript, along with proven team handling and technical leadership experience.

Responsibilities

Design, develop, and maintain scalable microservices and REST APIs using Java and Spring Boot for outbound and self-service workflows
Build backend systems supporting call routing, queue management, outbound campaign management, and configuration-driven workflows
Collaborate with frontend teams to support UI-driven platforms and real-time updates without deployments
Integrate applications with AWS services including EC2, Lambda, S3, API Gateway, DynamoDB, ECS/EKS, and CloudWatch
Optimize performance, scalability, reliability, and monitoring of distributed systems in production environments
Lead technical discussions, code reviews, sprint planning, mentoring of team members, and coordination with cross-functional stakeholders in Agile environments

Qualifications

8+ years of experience in Java, Spring Boot, Microservices architecture, and REST API development with strong expertise in building scalable enterprise applications
3+ years of experience in Team Lead or Technical Lead role managing developers, mentoring team members, conducting code reviews, and driving technical delivery
Hands-on experience with AWS services such as EC2, Lambda, S3, API Gateway, DynamoDB, ECS/EKS, and CloudWatch for cloud-native application development and deployment
Experience with Docker, Kubernetes, Jenkins, Git, and CI/CD pipelines for automated deployments and distributed system management
Working knowledge of React, TypeScript, JavaScript, SQL/NoSQL databases, Kafka or other messaging systems, and event-driven architecture
Experience in architecture discussions, production support, troubleshooting, stakeholder communication, sprint planning, and Agile/Scrum project execution
Strong understanding of scalable system design, performance optimization, monitoring, and reliability engineering for enterprise applications

Nice to Have

Exposure to Amazon Connect, IVR systems, outbound dialers, telecom platforms, or contact center technologies is preferred

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Senior Full Stack Developer (Outbound and Selfservice)