Awareness and understanding of retail business, wider audience, economic and market environment in which the group operates.
Awareness and understanding of Agile s/w development process, change and release management.
Strong development and testing life cycle knowledge
Strong sense of responsibility in managing the workload and deliverables.
Skill to coordinate with clients and with respect to all the testing.
Good project management and communication skills
Should be able to highlight and escalate risks/impediments to the SM
Constant communication and follow-ups with various stake holders to track deliverables during test planning, preparation and execution phases as applicable.
Send out daily status report with accurate execution and defect metrics to SM for the agreed cut off time set for the application release/project.
Participate in project meetings to provide feedback and statistics of the project in relation to the test quality.

Skills and Experience

Should possess strong knowledge in Java, Automated testing, Gherkin/ Cucumber, Selenium, Appium, API testing, RDBMS and JMeter performance scripting.
8+ years of Testing Experience required
Extensive experience in IVR testing. Hands on experience in Call Centre Testing which involved Call Routing, AX and CX testing. Experience testing on Contact Centre Platforms like Genesys Cloud and Avaya is a plus.
Strong understanding of RESTful and SOAP APIs.
Proficiency in Postman, Rest Assured, SoapUI, or similar API testing tools.
Experience with API automation using Java.
Familiarity with SQL for database validation.
Hands-on experience with Azure DevOps.
Knowledge of API documentation tools like Swagger.
Develop, execute, and maintain test cases for RESTful and SOAP APIs.
Identify, log, and track defects, collaborating with developers to resolve issues.
Create test plans, test cases, test scripts, and test reports.
Analyse API performance using tools like JMeter.
Expert in APIs security standards by testing authentication, authorization, and data protection.
Work closely with developers, business analysts, and QA teams to enhance product quality.
Strong understanding of BDD cucumber frameworks

Qualifications

Bachelor's or master's degree in computer science, Computer Engineering, or related field

Technical Skills required

Lead, Release Manager