JIRA, Confluence, Salesforce Cpq, Testing Methodologies, Claude, prompt engineering, Agentforce, enterprise system architecture, API integrations, OpenAI, AI frameworks, data flows

Advanced Excel, Business Systems Integration Awareness, Basic Scripting, Ticketing Service Management Tools, ERP Functional Knowledge, Documentation Analysis Tools, E-commerce or Retail Tech Stack, SaaS Application Administration

billing systems , ipaas, Apis, Cpq, Erp, Gl, Jira, middleware, Etl, Salesforce Sales Cloud, Visio, Lucidchart