Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Neo4j

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Assist in the documentation of processes and solutions to enhance team knowledge.
Engage with users to gather feedback and understand their needs for system improvements.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Neo4j.
Strong understanding of graph database concepts and data modeling.
Experience with query languages such as Cypher for data retrieval and manipulation.
Familiarity with performance tuning and optimization techniques for Neo4j.
Ability to troubleshoot and resolve issues related to database performance and integrity.

Additional Information:

The candidate should have minimum 3 years of experience in Neo4j.
This position is based at our Bengaluru office.
A 15 years full time education is required.

, 15 years full time education