Position:

Inside Sales Executive / Call Center Executive - US Outbound Sales

Location:

Work from Office only - Mohali (Punjab)

Shift:

US Night Shift (Pure Night Shift)

Working Days:

5 Days Working

(Weekly offs may fall on any 2 days of the week, including split offs, based on business requirements)

Key Responsibilities:

Handle outbound sales calls for the US process
Engage potential customers and drive sales conversions
Build strong customer relationships through effective communication
Understand customer requirements and provide appropriate solutions
Handle objections professionally and close sales effectively
Achieve individual and team sales targets
Maintain high levels of customer satisfaction and service quality
Collaborate effectively with team members and management to achieve business goals

Eligibility Criteria:

Undergraduate or Graduate in any discipline
Minimum 1+ years of experience in an International Call Center

US process experience preferred

Prior outbound sales experience is highly preferred
Candidates must have experience in US/UK international voice process (Mandatory for experienced candidates)
Freshers with excellent English communication skills and strong sales aptitude are also encouraged to apply

Required Skills & Competencies:

Excellent English communication skills - C1 Level (Mandatory & Non-Negotiable)
Strong sales acumen and convincing ability
Customer-centric mindset
Excellent objection handling skills
Go-getter attitude with strong ownership mindset
Ability to stay calm under pressure
Strong team player
Performance and target-oriented approach
Flexibility to work extended hours and rotational offs as per business requirements
Strong bias for action and result-driven mindset
Stable career background with no frequent job changes preferred

Work Requirements:

Pure Work from Office role
No Work From Home option
Candidates must be comfortable working permanent night shifts
Must be flexible with shift timings and business requirements

What We Offer:

(Post process stability - after 1 to 2 months)

Attractive Performance Bonus & High Incentive Structure
Daily, Weekly & Monthly Rewards & Recognition Programs
Excellent Work Culture
Strong Company Policies & Employee Support Structure
Growth-oriented and performance-driven environment

Call Center Executive - US Outbound Sales (Voice Process)