At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About The Role

The Sr. Manager, Cloud Operations, is responsible for defining, governing, and continuously improving the operational model for the company's cloud environments across AWS and Azure. This role owns operations strategy, standards, SRE practices, runbook definitions, and change governance, while a Managed Service Provider (MSP) executes most L1/L2 operational activities under clearly defined and approved runbooks.

#BetterDaysStartNow

Responsibilities may include the following and other duties may be assigned.

Provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms.
Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, application software, installation of network hardware/software and database management.
Provides direction for the effort required to protect the company's data, tools and information systems.
Ensures infrastructure architecture standards maximize efficiency and support platform compatibility.
Usually requires subject matter knowledge of user group for practical application of system characteristics.
Coordinates delivery of services to user groups and ensures IT service is uninterrupted.
Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

People Management Functional Career Stream

Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.

DIFFERENTIATING FACTORS

Autonomy: Manages large team which would typically consist of both experienced professionals and managers.

Turns the department strategy into a commercial reality by developing, communicating and implementing business plans to achieve business results .

Receives assignments in objective oriented terms; has latitude to reinterpret objectives.

Organizational Impact: Initiates programs or projects based on identified business and / or tactical needs.

Decisions impact projects or operations, affect the deadlines, resources, and funds, and the achievement of organizational objectives.

Typically has budget or P&L accountability for a department, function or geography.

Innovation and Complexity: Develops new objectives, new operating policies, products, processes and standards in support of the job function strategy.

Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.

Communication and Influence: Communicates with internal and external customers and vendors concerning ongoing operations, programs or processes.

Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties .

May interact on issues that have externally divergent objectives.

Leadership and Talent Management: Manages at least one (department, function, geography typically comprised of other People or Program managers and / or supervisors and experienced professionals.

Recommends strategies, goals and plans for a group.

Authorizes hiring, firing, promotion and reward within own area.

Required Knowledge and Experience: Requires broad management knowledge to lead project teams in one department.

Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

About MiniMed

We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.

Sr IT Manager