JD-

Roles & Responsibilities

Drive acquisition of unsecured loan customers through DSA network and open market sourcing.

Manage and onboard DSAs for consistent lead generation.

Ensure achievement of monthly and quarterly disbursement targets.

Conduct customer visits, assess eligibility, and ensure documentation compliance.

Maintain portfolio quality and minimize delinquency.

Report daily activities and performance metrics to the Supply Chain Manager.

Stay updated on market trends and competitor offerings.

Driving sales growth in MSME & Supply Chain Finance through strategic client acquisition and channel partnerships.
Experienced in managing DSA, CA, and connector networks to source high-quality business loans.
Skilled in end-to-end loan disbursal, documentation, and cross-functional coordination for timely execution.
Proven track record in maintaining portfolio quality, minimizing NPAs, and ensuring profitability through right pricing.
Focused on improving process efficiency and TAT by collaborating with Credit, Ops, and Risk team
Sales Growth:
Achieves sales targets through
Effective Client interaction and Negotiation skills
Engage with the DSAs, Chartered Accountants and Connectors in the for sourcing new business on a regular basis
Raises escalation on delinquent cases/ potential NPAs and closely monitors these through the team for collection dues.
Client Acquisition & Relationship Management
Acquisition of new clients
Cultivate a deeper customer bonding by ensuring faster TATs in collaboration with the Credit Team, enabling the use of technology to improve operational efficiencies & responsiveness in customer service.
Disbursal-Timely disbursement of the loans to customers with proper documentation
Coordinate with internal stakeholders to process the applications
Coordinate with internal teams and respond to their queries to ensure timely & accurate disbursal
Complete transactions with customer with appropriate documentation
Portfolio quality, Profitability--Maintain quality of portfolio to minimize NPAs, Implement measures to ensure profitability
Track over-due account daily for the business
Intervene to ensure collection for initial overdue accounts on timely basis
Ensure profitability by right pricing, processing fees
Organisation Process Efficiency-Implement process improvements to ensure process efficiencies
Adhere to all processes for pre & post sourcing processes
Provide inputs to Regionals Sales Manager for Sales MIS

Sales Manager- Digital Ecosystem, Trivandrum