ticketing systems , computer hardware, Macos, Windows, remote support tools, basic networking principles

ticketing systems , Windows operating systems, DNS and DHCP fundamentals, Remote support tools, Windows server environments, Hosted or virtual desktop environments

Intune, Wan, Network Troubleshooting, PowerShell, SCCM, Lan, Servicenow, Vpn, Windows OS, Macos, JAMF, Microsoft Excel Advanced Level, MDM