At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

TechOps – Cloud DevOps Tech Lead:

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY's strategy by ensuring effective support to EY's growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY's global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are seeking an experienced Cloud DevOps Technical lead with deep expertise in the Microsoft Azure or AWS cloud platform, Landing Zone architecture, and enterprise‑scale cloud governance. This leadership role is accountable for the end‑to‑end operations of Azure or AWS cloud platforms.

As a manager, you will lead and mentor a team of DevOps engineers, ensuring the implementation of secure, scalable, and standardized infrastructure using IaC and automation best practices. You will oversee platform architecture decisions, establish operational guardrails, and ensure alignment with enterprise security and compliance standards.

This role also serves as the primary escalation point for major incidents, driving root cause analysis (RCA) and continuous improvement. You will collaborate closely with engineering, architecture, security, and infrastructure teams to deliver high‑availability services, ensure operational excellence, and support digital transformation initiatives across the organization.

Your Key Responsibilities

This position is for a tech lead role. Leadership and Ownership will be the primary soft skills needed for this position. Technical skills outlined below.

Technologies and Tools

Must haves

GitHub & GitHub Actions: In-depth, hands-on experience with repository management, branching strategies, CI workflows, and pipeline troubleshooting.
Harness (CI/CD): Strong experience designing and operating CI/CD pipelines, managing deployment strategies, and supporting release orchestration.
Expertise in Infrastructure as Code (IaC) using Terraform / CFT / Ansible. Good understanding of ARM Templates/ Biceps.
JFrog Platform (Artifactory, Xray): Proven expertise in artifact management, repository configuration, security scanning, and CI/CD integrations.
Kubernetes & Linux: Practical experience supporting containerized applications and Linux-based environments, including:

System administration and troubleshooting
Performance, permissions, and networking
Operational stability and reliability
Basic Knowledge in AWS Cloud services like IAM, S3, Workspaces, Cloud Watch etc.
Linux concepts and command knowledge
Build and manage containers
Understanding of containerized workloads
Kubernetes triaging and deployment

Programming & Scripting Languages: Working knowledge of at least one of:

Python
TypeScript
Java

Good to have

Jenkins: Hands-on experience configuring pipelines, maintaining jobs, and integrating Jenkins with modern CI/CD ecosystems.
Multi Platform CI/CD Environments: Familiarity with organizations operating or transitioning across multiple CI/CD and deployment platforms.
Monitoring, Logging & Observability
New Relic, BigPanda, Grafana and Splunk usage and understanding
Monitor system health and performance
Security & Compliance: Managing secrets/passwords/Certificates/Access Controls for tools
Release & Deployment Management: Understanding of Release & Deployment Management and strategies
System Reliability & Troubleshooting
Handle production incidents
Perform root cause analysis (RCA)
Improve system resilience and uptime
Participating in on call rotations

Skills And Attributes For Success

Technical Leadership & Guidance: Ability to guide development teams, review solutions at a high level, and ensure adherence to engineering best practices, even when not writing code daily.
Continuous Learning: Demonstrates curiosity and adaptability as tools, platforms, and best practices evolve.
Communication: Ability to translate complex technical concepts into clear, actionable guidance for engineers and stakeholders. Communicates clearly, respectfully, and thoughtfully across time zones and cultures.
Technical Aptitude & Critical Thinking: Shows strong curiosity and a willingness to continuously learn new technologies, tools, and processes.
Ownership: Demonstrates strong sense of ownership and the pride of supporting our internal customers.
Collaboration & Attitude

Willing and eager to collaborate closely with core (onshore and offshore) team members to achieve shared goals.
Comfortable navigating ambiguity, asking clarifying questions, and articulating risks and solutions constructively.
Actively shares knowledge with developers and supports their growth through mentoring and guidance.
Displays strong positive and go getter attitude to solve complex issues even when the solution is not obvious.

What We Look For

To qualify for the role, you must have

Experience

8 to 10 years of experience in cloud platforms, DevOps engineering, infrastructure automation, and operations leadership.
Demonstrated experience managing cloud environments at enterprise scale, including governance, Landing Zones, and platform modernization.
Proven experience leading and managing support teams responsible for Kubernetes, Terraform/IaC, CI/CD automation, and cloud operations.
Experience managing 24×7 operational support, escalations, incident handling, and ensuring high availability and reliability of systems.

Technical & Managerial Expertise

Ability to define DevOps practices, automation frameworks, and continuous delivery standards across the organization.
Expertise in reviewing and approving IaC templates (Terraform, ARM/Bicep) and cloud-native platform engineering designs.

Experience with ITSM tools like ServiceNow for incident, problem and change management.
Certifications (Preferred)

Azure DevOps Engineer Expert (AZ‑400).
AWS Certified DevOps Engineer - Professional (DOP-C02)
Additional certifications in cloud governance, security, or Kubernetes are a plus.

What We Offer You

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

TechOps-DE-CloudOps-DevOps-Manager