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We are currently seeking a Senior Analyst - Configuration Manager (MECM & Intune to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Job Summary

We are seeking a skilled and detail-oriented Senior Analyst - Configuration Manager (MECM & Intune) to support enterprise endpoint management services. The ideal candidate will possess strong technical expertise in endpoint lifecycle management, software distribution, patch compliance, and co-management strategies.

Key Responsibilities

Endpoint Management & Operations

Manage and administer MECM (SCCM) and Microsoft Intune platforms in enterprise environments
Support co-management setup between MECM and Intune and transition workloads where applicable
Ensure smooth operation of endpoint services across Windows, and where applicable, cross-platform devices

Software Deployment & OS Management

Package, test, and deploy applications using MECM and Intune
Manage OS deployments using MECM Task Sequences and Intune Autopilot
Perform application lifecycle management (deployment, upgrades, retirements)

Patch & Compliance Management

Configure and manage patching solutions (ADR in MECM, Update Rings in Intune)
Monitor patch compliance and remediate vulnerabilities
Implement compliance policies and configuration baselines across devices

Policy & Security Management

Deploy configuration profiles and endpoint security policies via Intune
Implement BitLocker, Defender, Conditional Access, and security baselines
Ensure alignment with enterprise security and compliance policies

Monitoring & Reporting

Track endpoint compliance, deployment success, and health metrics
Generate reports via MECM (SSRS) and Intune dashboards
Provide insights and recommendations for continuous improvement

Incident & Problem Management

Troubleshoot complex issues related to deployments, policies, and endpoint configurations
Participate in RCA and implement preventive measures
Collaborate with L2/L3 teams and cross-functional stakeholders

Required Skills & Qualifications

Technical Skills

Strong hands-on experience in:

Microsoft Endpoint Configuration Manager (MECM / SCCM)
Microsoft Intune (Endpoint Manager)

Knowledge of:

Endpoint lifecycle (provisioning management decommissioning)
OS imaging and deployment
Azure AD / Entra ID integration

Experience with:

Patch management and compliance frameworks
Co-management and hybrid endpoint setups

Experience

5-8 years of experience in endpoint management or workplace services
Proven experience in enterprise-scale environments

Soft Skills

Strong troubleshooting and analytical skills
Excellent communication and stakeholder management
Ability to work in global delivery / consulting environments

Preferred Qualifications

Certifications:

Microsoft Certified: Endpoint Administrator Associate
Azure / Security certifications

Experience with:

PowerShell scripting (Good to have)
ITIL-based service management

Key Competencies

Problem-solving mindset
Operational excellence and attention to detail
Continuous improvement and automation focus
Customer-centric approach

Typical Deliverables

Reliable and compliant endpoint environment
Timely patching and vulnerability remediation
Efficient software deployment cycles
Improved endpoint user experience and security posture

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer,we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

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