About The Team

The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We will partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. In addition to driving technology and process excellence, we actively manage client and partner relationships to ensure alignment on goals and continuous improvement. If you're passionate about AI, building strong partnerships, and creating impactful change, this is the team for you!

About The Role

We're building a next-generation AI Services business (MAS) and are looking for a Strategy & GTM Lead to help shape, scale, and accelerate growth.

This is not a typical strategy role. You will operate at the intersection of sales, marketing, product, and customer insight—owning critical levers that drive revenue and market positioning.

We're looking for someone high-agency, deeply curious, and AI-native—someone who doesn't just analyze problems but builds solutions from scratch.

What You'll Do

Own & Optimize the Sales Engine
Manage the end-to-end sales pipeline and identify opportunities to improve conversion, velocity, and deal quality

Work closely with sales teams to remove bottlenecks and drive predictable growth
Design Pricing & Commercial Strategy
Build and iterate pricing models (pilots, contracts, enterprise deals)

Experiment with innovative pricing structures aligned to customer value
Drive GTM & Demand Generation
Plan and execute marketing strategies to build the MAS brand

Generate high-quality inbound and outbound leads for the sales team
Lead Events & Market Presence
Conceptualize and run events (online/offline) to drive awareness and pipeline

Represent MAS in customer and ecosystem conversations
Shape the Value Proposition
Continuously refine the business narrative and positioning

Translate product capabilities into compelling customer value
Build Best-in-Class Demo Experience
Own the demo portal and ensure it stands out vs. competitors

Collaborate with product and engineering to deliver impactful demos
Competitive Intelligence & Strategy
Build structured competitor analysis workflows

Continuously track market shifts and adapt GTM strategy
Deep Customer Understanding
Define ICP, map decision-makers and influencers

Tailor sales and marketing approaches for different buyer personas
Explore New Growth Opportunities
Identify adjacencies and diversification opportunities for MAS

Evaluate and test new business ideas in the AI services space

What You'll Need

Preferred Background

2–5 years of experience in strategy, consulting, GTM, or early-stage startups

Experience in top-tier consulting firms, high-growth startups, or strong operator roles
Strong academic background from a top institution
Exposure to AI/ML products, SaaS, or tech-enabled services
High agency & ownership mindset – you don't wait for instructions
AI-native builder – you've built or shipped something using AI (side project, startup, or at work)
Customer-first thinker – obsessed with solving real problems
Strong communicator & relationship builder – you enjoy engaging, influencing, and negotiating with people
Structured yet creative – can break down ambiguity and also think 10x
Fast and execution-focused – you move quickly and learn even faster

Program Manager- Strategy & GTM Lead