Software Development Life Cycle, Hospitality commerce, Salesforce, SynXis CRS, Distribution strategies, Revenue Management, Guest acquisition and retention strategies, SAAS business model

Power Bi, Jira, Firebase, Sql, Hubspot, Postman, Escalation Management, Onboarding, Renewals, Strategic Planning, Net Revenue Retention NRR, Project Management, Upsell Cross-sell, Churn Mitigation, Customer Retention, Stakeholder Management, Freshdesk

Zoho, Salesforce, Microsoft Dynamics, Microsoft Office Suite

Data Integration, Data Quality, Data Governance, enterprise data architecture, Salesforce platform, MDM, Informatica products

Firewalls & Network Security, Risk & Compliance, Iso 27001, Gdpr, Itil Foundation, Pmp Certified, Cism, Security+, Ceh, Customer Success, Service Delivery, Cybersecurity Customer Manager, cybersecurity operations, SIEM Platforms, SOC Operations, EDR/XDR Solutions, Cloud Security Platforms, nist, PCI-DSS, IAM Solutions, Cissp, Cybersecurity Service Management, Account Management, Technical Account Management, Cybersecurity account manager

Customer Success, Apis, Integrations, Email Marketing Automation, WhatsApp Marketing, Conversational Commerce, Onboarding, Account Management, CRM, Chatbot AI Tools

Hubspot, Salesforce, CRM Tools, Benefits, Payroll, EOR experience, employment compliance, HR processes

Excel, Experience in e-commerce marketplace platforms, Familiarity with ticketing systems, Relationship management, Account Health, Catalog Optimization, Program Adoption, Growth Strategy