Overview

Project Manager

NSC Global's Project Management function is pivotal in ensuring projects and programmes are delivered on time, to the right quality, within budget, and to a satisfied client.

The Project Manager leads assigned projects from initiation through to closure, taking full ownership of delivery, commercial outcome, and stakeholder management. Where a project sits within a wider programme, the Project Manager works under the direction of the programme lead. Accountability for delivery against agreed plans sits with the PM.

A Project Manager will spend most of their time leading their projects directly, while continuously developing depth in commercial fluency, customer-facing capability, and the strategic dimensions of project leadership. Their key differentiator is strong commercial discipline combined with an ability to lead delivery confidently and challenge cost, scope, and timeline constructively from day one.

Strong performance in this role opens the path toward senior PM and programme lead progression for those who want it.

Responsibilities

Excellence in project management is achieved when the leader of the project delivers the results required by stakeholders. While not exhaustive, the responsibilities below show the breadth of issues the Project Manager is expected to manage.

Project Integration Management

Lead delivery of assigned projects to clients. Represent NSC Global positively and work alongside client service management and account management to support the customer relationship. Achieve client deadlines. Take full accountability for project performance against the agreed plan. Prepare and maintain the project plan, follow NSC Global's project management method, and apply lessons learned from previous delivery. Manage agreed resources to plan, measure performance, and take corrective action where required. Apply the change management process to maintain control.

Project Scope Management

Own delivery of the commercial outcomes required from the project. Conduct stakeholder analysis and act as the interface with all stakeholders, managing expectations actively. Manage the interface between NSC Global and the customer. Liaise with NSC Global business units and report regularly to the sponsor. Manage end-client expectations both stated and unstated. Negotiate project conditions with the ordering organisation. Clarify definition of mandate, SoW, contract terms and variations. Manage the relationship with internal and external clients to monitor and manage any changes to requirements or expectations. Ensure acceptance of project deliverables by stakeholder, client, and sponsor.

Project Time Management

Apply formal estimating and scheduling techniques to plan activities, sequence them, and prepare the schedule. Control performance against the schedule to meet deliverables. Surface scheduling risk early and drive mitigation. Continue to build planning expertise through structured exposure to more complex projects.

Project Cost & P&L Management

Take full ownership of project P&L from day one. Plan, allocate and manage budgets against the baseline. Monitor cash flow continuously. Surface deviations from budget early and drive corrective action. Challenge scope creep, partner costs, and rate variances proactively as they arise. Provide accurate forecasting and protect margin at every stage of delivery. Support tender estimating and bid input. Seek approval from sponsor for any anticipated expenditure above project budget. Commercial discipline is non-negotiable in this role.

Project Quality Management

Establish and own quality requirements for the project. Ensure all variations are agreed, documented and managed. Maintain a complete project information base through approved specifications, regular reports and minutes, and a final report. Apply approved work processes and identify improvements where appropriate. Apply change management methodology as required. Use project reviews objectively to monitor performance and refine approach.

Project Human Resources Management

Lead the project team day to day. Use strategies to promote team effectiveness, morale and productivity. Ensure the team owns the goals of the project and is committed to meeting them. Continue to build leadership capability through structured exposure across the portfolio.

Project Communications Management

Define and implement the communication strategy across all stakeholders, providing regular and accurate reporting. Maintain visibility of project status, risks, and decisions. Identify opportunities for follow-on business and feed back to account management as appropriate.

Project Risk Management

Own risk management on the project. Apply discipline actively to minimise cost variance and schedule deviation. Maintain a current risk register, escalate material risks promptly, and drive mitigations. Build stakeholder confidence through structured visibility of risk position.

Project Procurement Management

Ensure the right competence is available within the project team and identify capability gaps early. Manage third party equipment, partners and suppliers, including subcontractors. Liaise and negotiate with line managers locally and globally. Manage the resources, people, equipment, finances ,according to the project plan. Ensure the right tools and competence to use them are in place across the project team.

Dimensions of the position Financial

The Project Manager takes responsibility for managing project finances against the baseline plan and project specification. Authority levels are set in line with the role, with material commercial decisions escalated through the appropriate governance route.

Variances from baseline must be surfaced promptly with proposed mitigations. Day-to-day P&L management accurate forecasting, scope challenge, partner cost validation, and margin protection sits at the heart of this role and is non-negotiable.

Key relationships

Internal: Senior Project Managers, Programme Leads, Service Delivery Managers, Account Management, NSC Global partners and suppliers, Finance, PMO.

External: Client project stakeholders, partner engineers, suppliers and subcontractors.

Project: Project team members, PMO, project sponsor.

Qualifications

Skills and experience required Essential

Project Management Experience

Demonstrated competence in leading project delivery. Capable of independently leading assigned projects end to end, owning the commercial outcome and the customer relationship throughout.

Leadership

Confident in leading project teams, customers, and partner engineers toward agreed outcomes. Able to motivate, direct, and hold others to commitments without relying on formal line authority. Comfortable making decisions and being accountable for them.

Financial & P&L Management

Strong commercial discipline. Confident in P&L management, budget tracking, variance analysis, cash flow oversight, and margin protection. Able to challenge cost, scope creep, and partner variances proactively. Comfortable producing accurate forecasts. Critical capability for this role.

Customer Focus

Strong understanding of and commitment to client needs. Keeps customer outcomes continually in mind when taking actions or making decisions.

Communication

Effective written and oral communicator. Able to tailor approach to audience requirements from technical teams through to client stakeholders at senior level.

Analytical Thinking

Effective problem-solving capability. Able to resolve issues independently or by facilitating input from relevant subject matter experts.

Initiative & Ownership

Proactive in identifying issues and opportunities. Acts and anticipates outcomes rather than waiting for direction. Owns the project end to end.

Delegation

Comfortable delegating tasks, responsibilities, and authority within the project team clearly, fairly, and effectively.

Stress Handling

Retains objectivity and clear judgement under pressure. Maintains composure and decision quality in challenging delivery environments.

Project Management Tools

Proficient in automated project management tools Microsoft Project, Excel, SharePoint, and similar to support scheduling, resource balancing, time recording, and reporting.

Project Management Methodologies

Familiar with structured project management methodologies and able to apply them consistently to support delivery quality.

Progress Reporting

Skilled in the methods and techniques required to report progress against plan accurately, with appropriate visibility for stakeholders.

Cross-Functional Awareness

Understands the needs, objectives and constraints of other disciplines and functions, and integrates that understanding into delivery decisions.

Strategic Perspective

Keeps overall objectives and strategies in mind. Avoids being deflected by matters of detail when broader direction is at stake.

Desirable

Professional Qualification

A degree or diploma. PMP, PRINCE2, or equivalent project management certification held or actively working towards.

Industry Experience

Experience in global network deployments with understanding of IT and networking products. Exposure to any of the following environments is beneficial: IT Infrastructure, Deployment, Networking, IPT, Wireless, Cisco.

NSC Global Methodology

Familiarity with NSC Global's project management methodology, or willingness to embed quickly into our standards.

Flexibility

Takes account of new information or changed circumstances and adjusts approach accordingly.

Influence & Persuasion

Able to influence others toward a course of action when there is no direct line of authority. A key capability as commercial discipline often requires constructive challenge.

Remote & Distributed Teams

Experience working with geographically distributed teams across multiple time zones.

Business Tools

Familiar with SharePoint, finance spreadsheets, and supporting tooling typical of project delivery environments.

Commercial Awareness

Keeps the organisation's commercial success in mind across all responsibilities. Identifies opportunities for margin protection and follow-on business.

Industry Standards

Understanding of project management standards and broader industry best practice.

Why this role matters

Strong Project Managers are the foundation of a healthy delivery function. They lead the projects that drive customer outcomes, protect commercial performance, and create the conditions for the business to grow. We invest in our PMs through structured development, exposure across our portfolio, and mentorship from senior leadership because the strength of the function depends on the strength of every project being delivered.

Junior Project Manager