Wireless, Servicenow, Amdocs, Vlans, TAT, network configs, Excel data analysis, Network fundamentals, Mpls, First-time-right activation, Order Management, KPIs, Fallout rate, Rework reduction, dia, Inventory systems exposure, Validation, Telecom products, bandwidth, Ip, Reconciliation, routing concepts, Provisioning systems, Netcracker, workflow improvement, Automation mindset, activation workflows, Voice, Order cycle time, SD-WAN