Job Description

Job Title - Change Communications - Analyst - T&O- (S&C GN)

Management Level: 11 - Analyst

Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai

Must have skills: Change Communication

Good to have skills: Internal communication OR External communication OR Corporate communication

Experience: Minimum 2-4 year(s) of experience is required post masters/PG

Educational Qualification: Master's Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime

Job Summary

Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following.

Roles & Responsibilities

Although no two days at Accenture are the same, as a Change Communications Analyst in our T&O practice, a typical day might include:

Discovering stakeholders challenges & expectations, and leading or supporting Leads to execute the Communications strategy and plan to support business transformational change programs
Executing end-to-end Communication Campaigns involving strategic design, content writing, creative media development and communications measurement
Providing support in conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits
Supporting Change Branding and Communications interventions for different stakeholder segments using multiple communication channels and platforms
Leveraging social and digital technologies in change management and communications - Executing social and digital communication strategies, managing employee communities, curating content and narratives to engage diverse stakeholder groups
Ensuring smooth transition to new ways of working through effective change comms interventions
Working closely with a team of Graphic Designers to develop engaging communications for different media platforms
Implementing Communications Analytics in day-to-day project work – measurement of campaigns using digital tools, apps etc.
Innovating and contributing to thought leadership in new areas like Social Listening, Cyber Security, Intelligent Automation etc.
Contributing to practice-building efforts such as team engagement, quality assurance, capability development etc.
Working across a dynamic, international team where English is the common language
Collaborating with the best and brightest minds in the industry
Includes some travel for client projects etc.

Professional & Technical Skills

MBA (Optional /Good to have)
Master's Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India.
2 to 4 years of relevant communications experience in Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations/change management-related communications programs for leading global organizations.
Experience of working in Global consulting firms in client facing comms roles (Good to have)
Experience of working in executing communication interventions in a multicultural global environment ex: Change Initiatives, Engagement, Culture, Campus Branding, Leadership Communication, Corporate Rebranding etc.
Should understand planning, executing, and measuring social and digital media campaigns for internal (Yammer, JIVE, Salesforce etc.) and external (Facebook, Twitter, YouTube, Instagram) platforms
Should have worked closely with a team of Graphic Designers to create media/creatives for print, web, social and digital platforms
Ability to understand the business of any given enterprise and articulate the business value of recommendations/plans/strategies
Experience of working on ERP implementations, enterprise wide technology transformations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and Cyber Security education and awareness programs will be a bonus.
Ability to effectively manage stakeholders in a multi-cultural and global environment
Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage.

Additional Information

Excellent communication skills with strong written and verbal English.
Strategic mindset
Experience in internal/external communications with some exposure to Change/Transformation communications is a plus
Experience of Social and Digital communications
Natural leader; easily establishes relationships with clients and colleagues
Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world
Determined; appreciates a challenge and overcoming obstacles to achieve results
Digitally savvy; continuous learner
A transparent career path
A supportive culture that is serious about training, coaching and continuous learning
A global network where only state-of-the-art tools and technologies will do
A bighearted environment with opportunities to give back to our local communities

About Our Company | Accenture

S&C GN - T&O - Comms Media - Senior Analyst