Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Plant Maintenance (PM)

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software applications, all while maintaining a focus on delivering exceptional service to stakeholders.

Roles & Responsibilities:

Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate knowledge sharing sessions to enhance team capabilities.
Monitor system performance and proactively address potential issues.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP Plant Maintenance (PM).
Strong understanding of business process integration within SAP environments.
Experience with troubleshooting and resolving application issues.
Familiarity with system monitoring tools and performance metrics.
Ability to document processes and create user guides for end-users.

Additional Information:

The candidate should have minimum 5 years of experience in SAP Plant Maintenance (PM).
This position is based at our Bengaluru office.
A 15 years full time education is required., 15 years full time education