Customer Service, Customer Support, Customer Relationship Management, Client Handling, Upselling, Cross Selling, International Voice Process, BPO Hiring

CRM system, Technical Troubleshooting, Basic technical knowledge, zendesk

Network Security, Ipsec, Internet Protocol Suite, wireless point-to-point radios, Technical Troubleshooting, streaming and packet networks, Linux operating systems, cellular modems, networking issues, network diagnostic tools