We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP recently decided to combine and harmonize all SAP Sovereign Cloud offerings, establishing an end-to-end process for the Public Sector and regulated industries. The newly created Global Sovereign Cloud Delivery & Operations business unit is part of SAP Product Engineering with responsibility across the relevant Sovereign Cloud portfolio of SAP. Global Sovereign Cloud Delivery & Operations is collaborating closely with all Board areas to establish a harmonized, scalable, and consistent offering with transparent and standardized deliverables.

What you'll build

We are looking for an Expert Devops System Administration Lead who will manage the SAP BTP and SAP Analytics Cloud (SAC) daily operations of our SAP ecosystem. The professional will manage the client relationships and work across the Service Delivery Lifecycle to analyse, design, build, test, implement and/or maintain multiple system components or applications. The individual must have strong technical knowledge of SAP systems and databases. Additional responsibilities include managing periodic maintenance activities, refreshes, patching, and upgrades.

You must have the desire and ability to work independently on complex issues, as well as collaborate efficiently with experts to anticipate issues that impact customer success.

The role includes the following tasks:

Provision, monitor and operate cloud services in a globally distributed team
Analyse and solve operational issues, and respond to incidents
Exposure to working with appropriate complex systems administration, database administration, and landscape maintenance
Exposure maintaining the integrity and security of servers and systems
Exposure developing and monitoring policies and standards for allocation related to the use of computing resources
Conduct root cause analysis and implement continuous improvements
Partner with product development team to design and enhance the services
Exposure in developing and implementing testing strategies and documenting results
Basic development of automation for testing, deployment, scalability, management & visibility of services
Work in a diverse environment and cross-train with other global team members
Provide on-call support for incidents and performance degradations
Flexible schedule which may include weekend or after business hours work
Commitment to maintaining office presence for efficient team collaboration

What you bring

12+ years of relevant experience
Expertise with CI/CD framework like Jenkins, Concourse, Landscape
Good knowledge about Cloud Foundry, BTP landscape Architecture
Very good knowledge of Infrastrtucre as code knowledge (Ansible/Terraform)
Strong knowledge in GitOps, GitActions
Basic knowledge on Cloud native programming and Hyperscaler knowledge
Should have basic programming/Automation knowledge (Python, Javascript etc.)
Expertise with building, implementing, and/or supporting monitoring tools
Expert knowledge of Cloud Computing and Databases
Expert understanding of web services, networking, virtualization, and internet protocols
Ability to multitask and handle various projects, deadlines and changin priorities
Excellent communication and prioritization skills
Expertise with security fundamentals as they pertain to SaaS Multitenant Applications systems
Strong interpersonal, presentation, and customer service skills
Experience with AWS Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC
Willingness to work 5 days from office in a 24/7 environment with on-call duties.
Commitment to maintaining office presence for efficient team collaboration.
Must be an Indian citizen and willing to undergo a security clearance process

Optional

Experience with Terraform and Ansible.

Where you belong

SAP Sovereign Cloud Delivery India unit will be providing the SAP's Sovereign Cloud Services in India, working on the cloud landscape architecture design, build, maintain and operate, to deliver a stable, secure and resilient cloud services, fully compliant to the local laws, regulations and the unique security, secrecy and digital sovereignty requirements of India. The team will be collaborating closely with central Architecture team, Security Office, Engineering teams and with Regulatory and Governance teams in India.

#SAPInternalT4PF #DevOpsT4PF #SovCloudInd

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [HIDDEN TEXT]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Expert DevOps Engineer (Jenkins, Concourse, Landscaper with GitOps/GitAction) - Sovereign Cloud