Servicenow, Itsm, Itil

Tcp, Ticketing Tools, Ldap, Dns, BGP, Linux Administration, DHCP, Ipam, Firewalls, Problem Management, Nfs, OSPF, IS-IS, Ip, Cisco network configuration, Network Security architecture, Mpls, Acls, Server Load Balancing, Microsoft administration, Global Incident Management, IP routing protocols

Itil, Microsoft Word, ServiceNow Incident Management module

Data Analytics, Monitoring Tools, Jira, Confluence, Incident Management, incident response platforms, AI-driven tools, Reporting, communication, Opsgenie

San, Linux, Servicenow, Excel, Sql

Incident Management, Itil, Servicenow, Problem Management, Root Cause Analysis, SLA Monitoring

Servicenow, Amazon Web Services, Itsm, Google Cloud Platform, Sophos, Cloud, Network, Windows Azure, Cisco Ise, Siem, XDR, Taegis, SOAR, Secureworks, Cisco Secure Network Analytics, StealthWatch, CrowdStrike, EDR, Microsoft Sentinel, Microsoft Defender for Endpoint