Who We Are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About This Role

We are seeking a technology-focused Identity and Access Management professional to support the RIO IAM programme, which delivers global access management services across Vodafone. This role blends operational support of the SailPoint IdentityIQ platform with infrastructure support and early-stage L3 development exposure. It is well suited to individuals who enjoy problem-solving, collaboration across teams, and working in a large-scale enterprise IAM environment.

What You Will Do

Monitor, maintain, and support the SailPoint IdentityIQ platform to ensure stability and performance.
Troubleshoot IAM-related incidents and support integrations with enterprise systems and applications.
Support compliance, audit, and access governance reporting activities.
Provide L2/L3 support across servers, networks, and storage systems aligned to IAM services.
Assist with patching, upgrades, and backup operations for IAM platforms.
Collaborate closely with development, deployment, and support teams to deliver services within agreed timelines and support standards.
Contribute to continuous improvement initiatives across IAM operations and support processes.

Who You Are

A graduate, with an engineering background preferred.
Experienced in Identity and Access Management concepts, including user provisioning, access requests, access certification, RBAC, ABAC, and governance.
Hands-on experience supporting SailPoint IdentityIQ, including integrations with Active Directory, LDAP, databases, cloud services, and third-party systems.
Comfortable assisting with application-level debugging and issue resolution.
Possess a basic working knowledge of databases and SQL queries.
A strong communicator who works effectively with diverse, global stakeholders.
Aligned to the Vodafone Way, demonstrating speed, simplicity, trust, innovation, customer focus, and a collaborative mindset.

Not a Perfect Fit

Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's In It For You

Opportunity to work on a global IAM programme impacting the entire Vodafone workforce.
Exposure to enterprise-scale identity governance platforms and complex system integrations.
A collaborative environment with strong learning and development culture.
The chance to build technical depth while contributing to operational excellence and service reliability.

What Skills You Will Learn

Advanced operational and support capabilities on SailPoint IdentityIQ.
Practical experience in IAM lifecycle management and access governance.
Exposure to enterprise infrastructure support within a global organisation.
Foundational L3 development and troubleshooting skills in IAM environments.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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IDENTITY AND ACCESS MANAGEMENT (SAILPOINT) SPECIALIST - VOIS