Manage the requisition to procure process;
Creation of Purchase order based on the requirement of the stakeholders
Ensure data entered in the requisition/POs are accurate
Interaction with stakeholders via chat or email to gather information on the requisition
Should have experience working in across geographies
Educate and assist stakeholders on a case-by-case basis of best practices Company Policy and procedures
Evaluate options of getting multiple quotes to ensure Wolters Kluwer get the best pricing without compromising quality this includes the floatation of an RFx at times,e-Auction, etc
Ensure compliance with R2P process and it is completed within the given SLA
Ensure the goods and services are delivered as per timelines agreed
Coordinate with stakeholders and Accounts Payable team to ensure that the invoices are posted on time and to the correct PO
Assist the stakeholders in their buying requirements
Assist and work with other departments for eg: Category leads, Procurement Operations System Administrators, Content Administrators, Procurement Operations Coordinators Reporting Analytics team, as per business requirement
Demonstrate excellent Supplier Relationship Management
Coordination of dispute resolution with suppliers/stakeholders
Resolve supplier invoice issues
Manage procurement contract compliance and onboarding of users and suppliers to use the right process and tools.
Support digitalization of content to drive a high level of automation to satisfy our needs in sourcing and buying experiences.
Support the users and the best practice to pro-actively address frequent asked questions and process issues;
Build meaningful and trustful user relationships with your proactive and results-driven approach.
Related responsibilities include involvement with, contract management, supporting dispute resolution, supplier communications and assistance.
Key competencies
Demonstrated experience in managing (internal) customers relationships and order management;
Extensive hands-on experience in all aspects of the requisition till payment process;
Experience in IT (Hardware, Software) Services, Professional Services Consulting
Previous experience in dealing with global suppliers is preferable
Order and Contract compliance management.
Strong written and oral communication skills
Good interpersonal skills with the demonstrated ability to engage people at different levels of seniority, different cultures, and across different functions within Wolters Kluwer
Understanding of basic legal requirements, and able to read and understand contracts, terms and conditions and important clauses, commercial terms
Take charge person that can drive a plan of action
High productivity, excellent time management skills and strong work ethic; ability to work as an individual
Show a deep commitment to customer focus and customer satisfaction
Should be experienced in procurement MIS for respective process
Performs other duties as requested by senior leadership
Education and experience
Minimum: Bachelor s degree is a must.
Minimum Experience: Minimum 2 years of experience in procurement/purchasing with managing internal/external relationships, including:
Working with cross functional international stakeholders across the company
Working with people from a variety of different backgrounds and cultures
Collaborating with multiple internal teams
Demonstrating excellent written and verbal communication
Demonstrating organizational, time management, and multi-tasking skills
Utilizing Procurement software preferable Coupa, Ariba or alternative, the Microsoft Office Suite
Proficient in MS Excel PowerPoint
Should be willing to work in shifts -3 pm IST to 12 am IST 6 pm to 3 am IST
Should be willing to travel to office

Buyer

Project Buyer - M/F/D