Service Assurance, Networking, Juniper, Incident Management, Infrastructure Support, Cisco, automation, escalation handling, workflow efficiency, monitoring enhancements, Network Operations, operational governance

Cisco Acs, Juniper, Eigrp, BGP, Palo Alto, Routing Protocols, OSPF, Cisco Nexus switches, Pulse Secure SSL VPN, troubleshooting uplinks to ISPs, Meraki switches, Mpls, Fortinet Firewalls, P2P circuits, network address translation, enterprise network architecture, ISR routers, dia

Microsoft 365, Airtable, Microsoft Sharepoint, Asana, Printers, Microsoft Teams, zendesk, Microsoft Windows 10, onenote

RDBMS, Linux, Docker, Pl-sql, Database, Core Java, Python

Scripting, Oauth, Networking, Saml, Json, Rest Api, Linux, Web Applications, Azure, AWS, Cloud SaaS applications, Windows desktop applications, Security

Itil Framework, Ip Telephony, Vpn, Office365, Exchange 2003, MS Visio, collaboration tools, Internet browsers, Remote desktop connectivity applications, Active Directory, Microsoft Windows, Adobe Acrobat, Ms Office Suite, winzip, MS-Outlook, MS Project, MS-Word, MS-PowerPoint, MS-Excel

Operating Systems, Linux Unix, Trouble Shooting, Technical Support, Customer Services