Org. Structure CS Master Data, Warranty Claim Management - Supplier Recovery Processing, Warranty Claim Management - Customer Claim Processing, Sap Cs, AWS, Solution Manager, Recurring Services, Service Order Management, Oxandos 3rd Party Integration, In-House Repair 3XK, Service Monitoring and Analytics, Corrective Maintenance Service, Business Process Requirement GAPs and Analysis, RICEF-W Objects, Preventive Maintenance Service, Service Pricing, Service Contract Management, Interaction Center Service Request Management