India, Hyderabad

Document Management Systems Specialist

Location: Hyderabad, India

Overview:

The Document Management Systems Specialist will support global Quality Management System (QMS) and Document Management System (DMS) initiatives by driving digital transformation, process simplification, and automation across quality-related activities. This role acts as the global DMS Super User and Coordinator, ensuring efficient document management operations, reporting, system governance, and user support within a highly regulated GMP environment.

What You Will Get:

Opportunity to work with global quality and compliance teams in a highly regulated life sciences environment

Exposure to advanced digital technologies, automation initiatives, and enterprise quality systems

Cross-functional collaboration with international stakeholders and subject matter experts

Experience managing global quality projects and supporting enterprise-wide process improvements

Career growth in Quality Systems, Data Management, and Digital Quality Operations

What You Will Do:

Opportunity to work with global quality and compliance teams in a highly regulated life sciences environment

Exposure to advanced digital technologies, automation initiatives, and enterprise quality systems

Cross-functional collaboration with international stakeholders and subject matter experts

Experience managing global quality projects and supporting enterprise-wide process improvements

Career growth in Quality Systems, Data Management, and Digital Quality Operations

What You Will Do:

Participate in projects involving implementation of systems, tools, and processes related to data management and reporting

Support development and maintenance of reporting tools, dashboards, KPIs, and databases for the Global QMS-DMS team

Act as the Global Super User/Coordinator for the eDMS application, including:

User permission management

Document ownership management

Management of document properties and workflows

Distribution list and secure group maintenance

Out-of-office delegation support

Master data and global template maintenance

Global user support and issue escalation coordination

Continuously improve and maintain the QMS webpage, FAQs, and DMS support requests within ServiceNow

Build and maintain a strong global network of SMEs, site coordinators, and QMS representatives

Manage projects from concept to completion related to Global QMS initiatives, web-based trainings, reporting, and process improvements

Support approval and quality review of global documentation to ensure compliance with administrative and formatting standards

Assist with DMS improvements, technical issue management, and OQ/PQ testing activities

Coordinate and track eDMS training activities in Cornerstone

Support Basel Headquarters with local training administration activities

Perform additional duties as assigned

What We Are Looking For:

Bachelor's degree in Chemistry, Biochemistry, Pharmacy, or related field

Experience with Quality System Management in a GMP-regulated environment

Experience In The Biopharmaceutical Or Other Highly Regulated Industries

Strong Microsoft Office skills, especially Excel and Power BI

Experience with electronic systems, data visualization, and reporting tools

Understanding of process mapping and process performance concepts is an advantage

Strong communication and collaboration skills in an international environment

Excellent written and spoken English communication skills; German language skills are a plus

Self-starter with a solution-oriented mindset and strong teamwork skills

Passion for continuous improvement and operational excellence

About Lonza:

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion, and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you're ready to help turn our customers breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences Apply now.

Reference: R75708

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