Job Description

This role owns and drives all security and operatingmodel concerns raised by strategic enterprise customers for Icertis Cloud Infrastructure (ICI).

The Role Acts As The Single Accountable Owner For

Cloud security posture in customerowned Azure environments
Deviation management (e.g., nondomainjoined VMSS)
Operatingmodel alignment (patching, monitoring, CI/CD, access)
Evidence, visibility, and executive decision support

The role exists to remove friction, ambiguity, and rework in largecustomer security engagements by converting repeated questions into clear positions, guardrails, and auditable programs.

Responsibilities

Strategic Customer Security Ownership (Primary)
Own endtoend security conversations for strategic customers
Act as the single-threaded owner across Cloud Ops, DevOps, CPS, Engineering, and Compliance
Translate customer security standards into implementable, testable, and supportable models
Ensure consistent positions across decks, calls, audits, and escalations
Cloud Infrastructure & Operating Model Alignment
Own customer discussions around:

VMSS vs VM security equivalence
Nondomainjoined deployments
Imagebased enforcement, identity lifecycle, drift handling

Lead definition and validation of:

Patching lifecycle and visibility
Monitoring and telemetry alignment (MDE, Sentinel, customer tools)
Support and escalation RACI in customerowned subscriptions

Drive clarity on what Icertis owns vs what the customer owns
Deviation, Risk & Exception Management
Own formal risk narratives for deviations from customer standards (e.g., domainjoin semantics, tooling assumptions)
Coordinate executivelevel risk acceptance with customer CSO teams
Ensure deviations are:

Explicitly documented
Guardrailed
Timebound
Supported by equivalent security outcomes

Change Management & Control Governance
Own structured approaches for:

GPO change management
Emergency vs planned enforcement
Impact assessment and rollback logic

Ensure every change has:

Clear ownership
Defined timelines
Evidence and traceability

CI/CD, Deployment & Tooling Alignment
Own customer security posture for:

Git runners / CICD execution models
Private Link vs DMZbased execution
Network allowlisting and proxy constraints

Ensure deployment models remain:

Secure
Auditable
Scalable across future releases (not bespoke per customer)

Evidence, Visibility & Audit Readiness
Own the evidence model for strategic customers:

Patch visibility
Scan outputs (SAST, SCA, VAPT)
Image lineage and deployment traceability

Convert adhoc evidence requests into repeatable, systemdriven artifacts
Support audits without creating parallel operational processes

Qualifications

Core

Deep understanding of Azure infrastructure security and operating models
Experience operating in customerowned cloud environments
Strong grasp of:

VMSS / imagebased security models
Patch management and visibility
Monitoring, telemetry, and SOC integrations

Ability to reason about security equivalence, not just control checklists

Program & Stakeholder Leadership

Proven ability to lead highnoise, highscrutiny customer engagements
Comfortable engaging CSO / architecture review boards
Strong documentation and narrative skills for:

Risk acceptance
Decision points
Executive summaries

Preferred Qualifications

Azure Security certifications
Experience with large regulated enterprises (telecom, finance, government)
Prior ownership of customerspecific cloud security operating models

Key Competencies

Ownership mindset (this is my problem endtoend)
Structured thinking under ambiguity
Ability to reduce repeated questions into durable answers
Calm, credible presence in customer security forums

Experience

10–15 years in Cloud / Security / Infrastructure roles
5+ years owning security programs with direct enterprise customer exposure

Security Program Manager