We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G's ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

The role holder's primary objective is to play the role of the Release Manager for the enterprise Data Platforms in Corporate Functions Technology. This role will work closely with our Data Platform Leads/Change Managers to ensure that the Data Changes are delivered appropriately whilst complying with all audit, compliance and regulatory requirements.

Accountabilities/Responsibilities

Accountable to develop and implement comprehensive release strategies specific to CFT Data Platforms
Accountable for scheduling of release activities, ensuring efficient platform transitions.
Accountable for facilitating interdepartmental collaboration for effective release execution.
Accountable for delivering regular, high-quality releases following Agile methodologies and best practices.
Accountable to ensure IT environments (like Test, Dev, Pre-prod and Prod) are properly managed, governed, and coordinated so they are fit for purpose.
Responsible for providing support for development and production issues, including performance problems.
Responsible for ensuring environments meet all relevant requirements, which could include maintaining metrics for configurations, licensing, and inventory.
Responsible for engaging portfolios leads proactively, ensuring alignment through all lifecycle stages.
Responsible for collaborating with portfolio leads and teams for continuous and strategic release planning.
Responsible for administering logistic suite development using Atlassian tools (Jira, Confluence).

Key Stakeholder Management

Internal

Finance Accounting
Finance Actuarial
Corporate Functions technology
Risk & Compliance

External

Software Suppliers
External Consultants

Knowledge, Skills, Experience & Educational Qualification

Knowledge & Skills (Key):

Should have experience in handling complex release in Multi Application, multi environments.
Should have thorough understanding of Agile and DevOps concepts.
Should have Azure DevOps skills and knowledge of Azure Fundamental.
Basic understanding of Git/Bitbucket.
Basic understanding of Bash/Powershell scripting.

Knowledge and Skills (Desirable):

Experience in ITIL guiding principles.
Good knowledge of support tools used (Service Now, JIRA, Confluence, CMDB).

EXPERIENCE:

8 - 10 years of total experience in software engineering.
5+ years of experience Release Management.
Experience working in fast paced agile environments and cross functional teams

EDUCATION, QUALIFICATIONS NECESSARY:

Graduate in any discipline

M&G Behaviours relevant to all roles:

Tell it Like it is

Own it Now

Move it Forward Together

with care and integrity...

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Senior Manager - Release Management