Position Overview

The Digital Program Developer designs, builds, and configures digital care pathways using GetWell's content management and workflow platforms (Contentful and Total.js). This role translates clinical requirements into patient-facing digital programs by configuring content delivery, conditional logic, alerts, and multi-step workflows. You are the hands-on builder who brings care pathways to life.

Key Responsibilities

Workflow Configuration & Development (≈70%)

Care Program Build & Configuration

Configure multi-step digital care programs in Total.js/Program Composer
Implement conditional logic, branching scenarios, and decision trees
Define temporal sequencing (e.g., pre- and post-procedure timelines)
Configure alerts, escalation triggers, and severity levels
Set up patient eligibility, enrollment, and progression logic
Configure multi-channel communications (SMS, email, secure messaging)
Integrate data feeds, reference dates, and enrollment criteria

Content Management (Contentful)

Build and structure patient-facing content including:

Educational modules and daily check-ins
Surveys, assessments, and PROMs
Automated messages with personalization variables

Model structured content and reusable components
Manage media assets (video, images, PDFs)
Support multi-language content (English, Spanish, others as needed)

Logic & Rules Configuration

Build scoring logic, formulas, and threshold-based alerts
Configure skip logic, validation rules, and required fields
Define completion criteria and program states
Map data capture requirements and field specifications

Testing & Quality Assurance (≈30%)

Testing

Create and execute end-to-end test plans
Validate all logic paths, alerts, and edge cases
Test delivery across channels and platforms
Verify data capture, storage, and reporting accuracy
Perform regression testing following updates or changes

Documentation

Maintain configuration and logic documentation
Create workflow diagrams and architecture maps
Document business rules and decision criteria
Support version control and change management
Build troubleshooting and support guides

Required Qualifications

Technical & Platform Experience

3–5 years experience configuring complex workflows or automation platforms (e.g., BPM tools, CRM workflows, marketing automation platforms)
Strong understanding of conditional logic, decision trees, and multi-step orchestration
2+ years experience with modern CMS platforms (Headless CMS preferred: Contentful, Sanity, Strapi)

Core Skills

Strong logical and analytical thinking
Methodical approach to testing and troubleshooting
Comfort working with structured data and field mappings
Ability to quickly learn new platforms and tools
Basic understanding of APIs and system integrations

Nice to Have

JSON/YAML configuration experience
SQL or basic scripting (JavaScript, Python)
Git/version control familiarity
Jira or similar project management tools

Communication & Collaboration

Translate clinical and business requirements into technical configurations
Clearly communicate logic, constraints, and tradeoffs
Document complex workflows for non-technical stakeholders
Collaborate with product, engineering, content, implementation, and QA teams
Present demos and walkthroughs of configured programs

Preferred Qualifications

Healthcare Experience (Helpful, Not Required)

Familiarity with patient journeys and healthcare workflows
Exposure to patient engagement platforms or digital health tools
Awareness of healthcare terminology and roles
Experience with EHR workflows (e.g., Epic, Cerner) is a plus

Advanced / Bonus Skills

Experience with Total.js, Node.js, or Contentful
GraphQL or HL7/FHIR exposure
Internationalization and multi-language configuration
Agile/Scrum team experience
QA, testing automation, or technical documentation background

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well's award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace.