Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

GMNS is looking for an Executive Assistant focused on supporting senior leaders in the GMNS Control Management organization. Daily activities include calendar management, logistics coordination, expense management. This position is an integral part of a dynamic and fast paced team that requires seamless collaboration and coordination across a wide range of businesses and band levels with accuracy, flexibility, and attention to detail. The ideal candidate must have experience in handling a wide range of administrative related tasks, have an interest and passion in supporting leaders and be able to work confidently and independently. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of GMNS.Additionally, this role will partner closely with the Manager Assistants, Leaders and other EAs within the organization.

Responsibilities:

The Executive Assistant will:

Proactively manage calendar appointments in multiple time zones.
Accommodating to last minute changes and urgent business needs as required.
Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.
Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.
Coordinate and perform monthly activities to include, but not limited to, consolidating organization charts, distribution lists and compiling information i.e., mid & year end feedback.
Manage the team calendar and ensure it is both up to date and accessible
Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.
Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.
Assist in tracking team expenditure and monitor T&E and budget.
Assisting with recruitment for the team as needed which includes scheduling of interviews and associated tasks.
Assist in preparing select PowerPoint presentations
Perform other related projects and duties as requested.

Required Qualifications:

Experience in an executive assistant capacity in a fast-paced environment for large global companies
Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly
Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)
Proficiency and experience in usingWindows/macOS and Slack
Highest degree of integrity, professionalism, diplomacy, and discretion required
Capable of handling multiple tasks efficiently and meet tight deadlines
Must demonstrate good judgment and decision-making capabilities
Must be a resourceful and independent thinker
Must be a self-starter with excellent prioritization skills
Excellent verbal and written communication skills
Highly developed organizational and time management skills with careful attention to detail
Ability to prioritize and manage multiple tasks simultaneously

How will you make an impact in this role

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Senior Administrative Assistant