Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Plant Maintenance (PM)

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system irregularities and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively and efficiently.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure timely resolution of system issues.
Document and communicate findings and solutions clearly to stakeholders.
Assist in the continuous improvement of support processes and tools.
Provide guidance and support to junior team members to foster their development.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP Plant Maintenance (PM).
Strong analytical and problem-solving abilities related to SAP Plant Maintenance processes.
Experience in diagnosing and resolving technical issues within enterprise resource planning systems.
Ability to work with system logs, error messages, and diagnostic tools to identify root causes.
Good communication skills to effectively interact with technical and non-technical stakeholders.
Familiarity with system integration points and understanding of business process flows.

Additional Information:

The candidate should have minimum 3 years of experience in SAP Plant Maintenance (PM).
This position is based at our Bengaluru office.
A 15 years full time education is required.

, 15 years full time education