NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Coupa Support Lead to join our team in Bengaluru, Karntaka (IN-KA), India (IN).

Coupa Application support Lead

5+ yrs of experience in Coupa application configuration and support
Provide 2nd and 3rd level support for Coupa and integrating applications
Strong functional experience in Procurement, Sourcing and Supply Chain management processes
Strong experience in Coupa application support covering invoice processing, payments, and expense management
Incident Management - Provides end user support for Coupa application
Incident Troubleshooting and providing resolution
Resolves Service Request tickets and collaborates with end users for closure
Coupa Application Monitoring and covering the daily and weekly activities
Review of existing tickets and perform Problem Management
Assists in Coupa application testing for development team
Strong understanding of application support processes and understands Service Now tool.
Flexible to work in shifts and provide support coverage.
A Bachelor's degree in Engineering, Computer Science, Information Technology or related

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

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