Who are we

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.

We are looking for a HR Tech Operations Senior Analyst to enhance and optimise our global HR systems for recruitment process. You will play an integral role in the successful implementation of the HR Technology roadmap. You will bridge process and technology solutions to enhance the overall delivery of HR programs and services that supports Equinix's global manager and employee populations. If you thrive at the intersection of HR, data, and technology, this role offers meaningful impact and global reach.

Responsibilities

System Development

Understand the business needs and translates the requirements into technical/functional specifications for business process and system configuration
Partner with COE's to implement the technical roadmaps into the overall HR system strategy, while guiding use and optimization of HR systems to meet business needs
Develop prototypes to showcase solutions or provide proof of concept

System Flow Documentation

Develop and maintain system global process flows and documentation, managing visios and updates to the system within a diverse scope
Partner with IT for security set up structure, initiate and maintain security setup and role assignments for users

Project Plans

Manage implementation of experienced solutions
Create and manage project plans within a diverse scope
Edit and update project plans, test scripts and other related documentation as needed

System Configuration

Complete experienced system configuration in alignment with prioritized list of changes in the HR Systems Roadmap
Conduct diagnosis and resolution of defects and issues related to system specialism
Represent the HR Systems and their users, during the design and delivery of future projects that requires HR system configuration
Maintain technical skills with continuous learning on new features, modules and HR systems

Issue Resolution

Respond to moderately complex HR technology questions and partners with IT/vendors on issues resolution

Systems Administration

Perform functional systems administrator duties to maintain day to day operations of HR related systems
Build and generate complex HR reports & metrics
Lead bulk upload and mass changes ensuring data integrity
Monitor process and system health; regularly performs audits of processes and system access
Ensure that Information Security and Data Protection risks are managed, with particular attention to protecting employee data

System Testing

Complete functional testing of new system features and module releases; evaluates results and summarizes impacts to Equinix process
Complete Unit & SIT testing
Contribute to training plans and materials for HR, Manager and Employees regarding employee systems

Qualifications And Requirements

5+ years experience, Bachelor's degree or equivalent experience
Experience with Workday is required.
Strong understanding of recruitment processes and data flows.
Ability to translate business needs into technical requirements.
Strong project management, documentation, and analytical skills.
High attention to detail with a strong focus on data integrity and governance.
Excellent communication and stakeholdermanagement skills.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.

HR Service Delivery Senior Analyst

HR Tech Operations Senior Analyst