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We are currently seeking a Business Analyst - Life & Annuities to join our team in Anywhere, Uttar Pradesh (IN-UP), India (IN).

Business Analyst - Life & Annuities (5-9 Years)

Experience: 5-9 Years
Domain: Life Insurance & Annuities
Role Type: DeliveryFocused | ClientFacing | Consulting

Role Overview

We are looking for a Business Analyst with strong Life & Annuities domain expertise and proven core BA skills to support large insurance transformation and modernization initiatives. The role is handson and deliveryoriented, with primary focus on requirements analysis, process definition, and stakeholder coordination, and secondary exposure to Agentic AI concepts and presales/RFP support.

The ideal candidate is a solid BA practitioner who understands insurance operations endtoend, can work independently with business users, and can translate requirements into clear inputs for technology teams.

Key Responsibilities

Core Business Analysis (Primary Focus)

Perform requirements elicitation, analysis, and documentation across Life & Annuities processes including New Business, Underwriting, Policy Administration, Servicing, Billing, Commissions, Claims, and Annuities servicing.
Develop and maintain Business Requirement Documents (BRDs), functional specifications, user stories, and acceptance criteria.
Conduct workshops, interviews, and working sessions with business SMEs and operations users to clarify requirements.
Translate business rules, product logic, and regulatory requirements into clear functional requirements for delivery teams.
Support solution design discussions and ensure alignment with documented requirements.
Maintain requirements traceability through development, testing, and UAT phases.
Support UAT planning, execution, and defect triage from a business perspective.

Life & Annuities Domain Contribution

Apply working knowledge of Life and Annuity products (Term, UL, WL, VA, Fixed / Indexed Annuities).
Understand agent/producer workflows, commission structures, and policy lifecycle events.
Support requirements related to policy issuance, endorsements, renewals, payouts, surrenders, loans, and rider processing.
Incorporate regulatory and compliance considerations into requirement definitions.

Digital & Agentic AI Awareness (Supporting Role)

Collaborate with senior team members to support automation, AI, and Agentic AIdriven use cases from a business requirements standpoint.
Help translate AIenabled ideas into business flows, requirements, and acceptance criteria.
Understand the impact of AI and automation on operations (no modelbuilding or data science expectations).

PreSales & RFP Support (Limited / Assisted)

Provide domain and BA input into RFP responses, solution descriptions, and client presentations.
Assist senior consultants or managers in preparing use cases, scope inputs, and assumptions.
Participate in client discussions as a subject matter contributor, not primary solution owner.

Required Skills & Experience

5-9 years of experience as a Business Analyst in Life Insurance and Annuities.
Strong fundamentals in requirements gathering, documentation, and stakeholder management.
Experience working on core insurance system implementations or modernization programs.
Ability to work directly with business users, SMEs, and delivery teams.
Familiarity with Agile and/or hybrid delivery models.
Exposure to digital transformation, automation, or AI concepts from a business analysis perspective.

Nice to Have

Experience supporting RFPs or presales activities.
Exposure to modern policy administration systems or digital servicing platforms.
Basic understanding of data analysis or reporting used in insurance operations.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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