Job Summary:

Performs operational accounting activities related to account reconcilement and maintenance. Duties may include: providing operational accounting support to internal business groups and/or operations departments ensuring that accounts are being managed within the account policy requirements; analyzing and reviewing accounting documents for accuracy; tracing and investigating transactions to resolve questionable data and applying corrective actions when necessary; preparing various reports using online systems; preparing account reconciliation and certification; performing customer account maintenance duties; reviewing taxes. Assists and provides guidance to lower-level Operations accounting clerks and specialists with reconciliation of complex problems. May have direct/indirect responsibility for supporting, advising, and resolving disputes for customers, clients /vendors. Acts as a subject matter expert and handles escalations, investigations. May have indirect/direct interaction with internal and external clients. Performs complex projects as requested.

Responsibilities:

Analyze Commercial Real Estate property financial statements on quarterly and annual basis. Team is responsible for reviewing statements to assess the workability, spreading the income statements, occupancy updates, making adjustments based on guidelines set by Commercial Real Estate Finance Council (CREFC) and document comments on Debt Service Coverage Ratio (DSCR) based on multiple criteria and property thresholds.
Understand, interpret and abstract information from loan documents
Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects
Research, respond to and resolve complex inquiries
Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support
Coordinate and reconcile all loan advances and payments with member banks and customers and books letters of credit
Support loan trading and assignments
Prioritize work and provide day to day work leadership and mentorship to the support team
Lead or contribute to customer issue resolutions that require coordination amongst various teams
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Performing detailed Asset Reporting analysis on a periodic basis including, financials spreading, Rent Roll, leasing summary, compliance requirements, market details and variance analysis along with narratives.

Requirements

Required Qualifications:

6+ years of Commercial Mortgage Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Performing detailed Asset Reporting analysis on a periodic basis including, financials spreading, Rent Roll, leasing summary, compliance requirements, market details and variance analysis along with narratives.
Analyze and interpret financial information.
Strong verbal and written communication skills are crucial for engaging with candidates and hiring managers.
Master's degree in finance and accounting.
Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting.
Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands.
Strong work ethic and a sense of urgency.
Skilled in managing sensitive information while upholding privacy.
Handling workload and special projects efficiently.
Ability to work both independently and within a team environment.

Associate Director (Transactions & Processing) - LSA