Oracle EBS Technical Support / Applications Specialist(Finance)

Role Overview

We are seeking an experienced Oracle E-Business Suite (EBS) Technical Support / Applications Specialist to provide hands-on technical support, troubleshooting, and configuration for Oracle applications. This role partners closely with business users to resolve complex issues, enhance system functionality, and deliver a high-quality support experience in a 24x7 environment.

You will combine technical Oracle development skills with functional business process knowledge to diagnose issues, implement solutions, and improve overall system performance.

Core Technical Skills

Oracle SQL / PL/SQL development
Oracle Forms, Reports, and BI Publisher
Oracle Application Framework (OAF) and/or APEX
Oracle Workflow, Alerts, and common Apps Technical components
UNIX/Linux scripting (shell scripts)
Analytical troubleshooting and problem-solving
Strong written and verbal communication
Knowledge of Oracle EBS architecture, maintenance, and patching

Functional Knowledge (Preferred Modules)

Experience supporting one or more of:

Order to Cash (O2C)
Procure to Pay (P2P)
General Ledger (GL)
Accounts Payable (AP)
Accounts Receivable (AR)
Inventory
Fixed Assets (FA)

Nice to Have

Demantra
GoldenGate
OBIEE
Discoverer

Key Responsibilities

Troubleshoot and resolve complex Oracle EBS application issues
Provide direct support to end users via remote sessions or web meetings
Replicate issues to identify root causes and implement fixes
Configure or modify applications to resolve incidents
Develop SQL/PLSQL scripts to analyze and correct data issues
Design and modify reports, workflows, interfaces, and integrations
Create and maintain BI Publisher and Discoverer reports
Document change requests, test cases, and results
Develop and execute test scripts for enhancements and fixes
Advise users and junior team members on system capabilities and best practices
Identify recurring issues and recommend process or training improvements
Contribute to knowledge-sharing and documentation
Support a 24x7 environment with occasional after-hours or weekend coverage
Collaborate with cross-functional and remote teams

Oracle Technical Consultant