Software Development Life Cycle, System Monitoring Tools, problem-solving skills, Epic Systems, application support best practices

Servicenow, change management, Jira, Sso, Figma, Shell, Slack, Rest Apis, Python, Gmail, logs monitoring tools, ITIL practices, Meet, TextExpander, Adobe Suite, Lucid Suite, webhooks, Google Workspace Admin Console, Drive, API integrations, system diagnostics

Unix, Tomcat, Relational Database, Monitoring Tools, Grafana, Control M, Sql Queries, Problem Management, Oracle, Scripting, Python, Ibm Mq Series, Weblogic Server, Apache, Autosys, Appdynamics, Shell, Perl, Itil Processes, Splunk, Windows Operating System, ThousandEyes, AI solutions, ITRS Geneos

Tomcat, JIRA, Jboss, Servicenow, Application Production Support, Monitoring Tools – Splunk, Shell Scripting Automation, AWS – EC2, CI CD Pipelines, Web Applications API Support, AWS Azure Certification, Java Applications, SQL Database Troubleshooting, Linux Unix Commands, Microservices Architecture