operational support , Oauth, Servicenow, Javascript, Rest Apis, Python, Salesforce, WEM, Genesys Cloud CX, Omni-channel routing, Dynamics, IVR flow design, Troubleshooting, API integrations, Genesys Cloud Analytics, Wfm, digital interactions

MySQL, JIRA, Microservices, ASP.NET Core, Application Insights, Azure dashboards